Yes we do!
We ship our orders about twice a week and usually it takes up to a couple of days to arrive in the Netherlands. If you want it fast, just let us know and we'll do our best to get it to you asap.
Packages within the EU can take from a couple of days up to 14 days. If you live outside the EU it can take a while to arrive. Sometimes up to three weeks or even more depending on where you live.
Don't hesitate to contact us if you think your order is very late or if you didn't receive a tracking code (make sure to check your inbox/ spam mail for an email from PostNL).
You can calculate the shipping costs in the shopping cart before checking out.
You can pay with Paypal, Ideal, Stripe, bancontact, Sofort, Giropay & EPS.
We do our very best and pack everything with great care but unfortunately it is out of our hands as soon as we drop it off at the post office, so please keep that in mind.
Get in touch right away when an order arrived damaged. In that unfortunate case, make sure you keep the original packaging and all of the content because we might need pictures to file a claim at our postal service.
If you ordered an item and it doesn't fit or it's broken please contact us. We check everything before we send it out, but we can overlook something and you never know what happens when the package is on its way.
Do keep in mind that many of the products we offer are handmade by us and so small imperfections may be visible. In case you ordered one of our wooden products: Wood is a natural product that responds to temperature and humidity variations by expanding and contracting. Sometimes these changes may be noticeable in the physical appearance of the product.
We ship the 50x 70 cm giclee prints from the UK. That is where our top-notch printing company is located. We've calculated the shipping costs in the price of the print so that everyone pays the same fair shipping costs for these giclee prints.
If, for example, you also order a fabric schoolposter or a set of cards then we will ship it from our studio in the Netherlands. Since this is a separate package we have to add shipping costs for it.